Frequently Asked Questions
Everything you need to know about your ClubOcean experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, ClubOcean is committed to eco-friendly fashion. We use organic cotton, recycled polyester, and non-toxic dyes to ensure our products have a minimal environmental footprint.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Every product page includes a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by region and will be calculated at checkout.