Returns & Exchanges
At ClubOcean, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for all returns and exchanges. Please ensure items are unworn, unwashed, and still have their original tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact, and include your printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing